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Service & Support

We prioritize customer satisfaction as a key focus. Rather than offering standard solutions, we customize our offerings to address the unique needs of our customers.

Alongside cutting-edge technological products, our comprehensive services include flexible service solutions featuring a skilled remote helpdesk, priority call service, as well as financing and technical guidance for OEM and a lot more.

Do you need help?

Contact our Service Department

Tel.: +254 726 809 071
E-mail: service@wichmannsystems.com

Services

Consumables

Maximize efficiency with Domino consumables. Our expertise ensure top-notch performance, minimizing downtime and waste. We prioritize consistent, compatible, and sustainable production, staying ahead of global regulations. Our responsible business practices respect ethical standards and the environment.

Pay Per Code

With Pay Per Code, you gain access to modern equipment and quality ink without the worry of significant upfront costs or outdated technology. Pay a fixed monthly fee based on the actual number of codes printed. This ensures predictable finances, the freedom to use the latest equipment, and maximized efficiency.

Service Solutions

Optimize your printing experience with our flexible service agreements. Guaranteed functionality, minimized downtime, and fast phone support. Includes annual optimization visits, on-site service, discounts, and more. Our experienced technicians are ready to assist. Which service solution suits you best?
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Safety Data Sheet

Do you need information about the content of our products? Enter the part number in the first search field to find the desired safety data sheet and then select the language in the search field next to it.

Get Safety Data Sheet

Return Policy

As part of our CSR policy, we offer to take back obsolete printers and ensure they are disposed of in an environmentally responsible manner. Contact our service department if you would like to learn more about this option.
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FINANCING

Upgrade your production line with the latest technology without significant upfront investments. We offer customized financing plans. To find out more, contact our service department.

Contact Service Department

Contact us

Phone: +254 742 923 711
contact@wichmannsystems.com
Solutions for Coding & Marking, Labeling, Digital Print and Control & Inspection. For all applications and materials – from Product to Pallet.

Wichmann Systems Ltd.
Golf View Office Suites, Ground floor, 
Wambui Road, Muthaiga,
Off Thika Highway, and Kiambu Road
Nairobi, Kenya

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